Made for two. Always.
Follow your order
From choosing your duo to wearing it together. Find the latest information through your account or order email.
Your order, in one place
Sign in using the email you used at checkout to see the orders linked to your account.
Sign in securelyHave your order email?
- Open your confirmation
Find the email for your DUOOFITS order and follow its order-status link.
- Check your shipping update
Once tracking is available, the dispatch email or order-status page shows the carrier link.
- Need another hand?
Check spam or promotions folders. If the email is missing or a carrier update is unclear, contact us with your order number.
Good to know
Where do I find my tracking link?
Open the shipping confirmation email or the order-status page linked in your confirmation email. A carrier tracking link appears when tracking information is available.
Why can I not see my order in my account?
Check that you signed in with the email address used at checkout. You can also open the order-status link from the confirmation email. If it is still missing, contact us with your order number.
The carrier has not updated my tracking. What next?
Check the latest information on the carrier page linked to your order. If an update is unclear or your parcel appears delayed, contact us with the order number and tracking details so we can help.